Sales Order Terms & Conditions

For purposes of these Terms and Conditions, the following rules and definitions apply:

The term “Customer” means a company or person that is purchasing an Article from MIA Logistics Global L.L.C- FZ.

The term “Article” or, collectively, “Articles” means any item or items sold by MIA Logistics Global L.L.C-FZ to a Customer.

The term "Authorized Repair Facility" refers to any facility listed on the MIA Logistics Global L.L.C-FZ registry of approved repair stations, which have been appropriately vetted, as well as any facility with which MIA Logistics Global L.L.C-FZ has a contractual agreement for repair services.

The term "Expired" refers to any inspected, repaired, overhauled, or new Article whose airworthiness approval certificate has exceeded its validity period, which varies based on the specific type of aircraft part.

The term "Pass/Fail Article" refers to any Article that can only be classified as passing or failing based on a general inspection, without further repair possible. This term applies to Articles regardless of whether they are in inspected, repaired, overhauled, or new condition.

The term "Excess", in relation to shipping costs, refers to any charges that go beyond the cost specified or directed in the Customer's purchase order. If the shipping method used by the seller incurs costs higher than what was agreed upon or instructed in the Customer’s purchase order, those additional costs are considered “Excess.”

The term “Free On Board” (FOB) means that the seller delivers the goods on board the vessel or carrier nominated by the buyer at the named port of shipment or collection location or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the goods are on board the vessel or carrier, and the buyer bears all costs from that moment onwards.

Notwithstanding any other terminology on the transaction documents, risk of loss of an Article passes to the Customer when the Article (1) is delivered to the carrier who will be responsible for carriage from MIA Logistics Global L.L.C-FZ in the case of an Article shipped to a Customer or (2) is claimed by the Customer in the case of an Article picked-up at MIA Logistics Global L.L.C-FZ or MIA Logistics Global L.L.C-FZ Authorized Repair Facility by the Customer or the Customer’s agent. In the event that the Article is lost, stolen, damaged, or destroyed before risk of loss has passed, the Customer must notify MIA Logistics Global L.L.C-FZ, in writing, within five business days of the loss or else the Customer waives any right to compensation and

remains responsible for the purchase price. In the event that the Article is lost, stolen, damaged, or destroyed after leaving MIA Logistics Global L.L.C-FZ or MIA Logistics Global L.L.C-FZ Authorized Repair Facility, the Customer shall be obligated to pay all the amounts that would be due and payable to MIA Logistics Global L.L.C- FZ if no such loss, theft, damage, or destruction occurred. In all events, the Customer is expected to insure its Articles against loss. If the Customer fails to insure Article against loss, then Customer does so at its own peril.

All Articles sold by MIA Logistics Global L.L.C-FZ shall have trace documentation to the extent described in the sales confirmation.

If the purchase order directs that the Article be shipped according to a particular method, then the Customer will reimburse MIA Logistics Global L.L.C-FZ for actual shipping costs so long as MIA Logistics Global L.L.C-FZ follows the directions of the purchase order. If the purchase order is silent as to shipping method, then MIA Logistics Global L.L.C-FZ may opt to pay for shipping and shall be expected to choose a method of shipping that permits compliance with the terms of the purchase order, and the Customer will reimburse MIA Logistics Global L.L.C-FZ for shipping charges. If MIA Logistics Global L.L.C-FZ ships in a manner other than the manner directed in the purchase order, then MIA Logistics Global L.L.C-FZ shall pay any Excess charges in shipping, as estimated by MIA Logistics Global L.L.C-FZ.

Customer shall inspect the Article, and all certifications and documentation delivered to the Customer by or on behalf of MIA Logistics Global L.L.C-FZ within five business days of receipt. The Customer must notify MIA Logistics Global L.L.C-FZ in writing of any discrepancies found during the inspection period. If the Customer notifies MIA Logistics Global L.L.C-FZ, in writing, of discrepancies before the expiration of the inspection period, the Customer shall have five business days from the day the Customer provided MIA Logistics Global L.L.C-FZ with the discrepancy notice, in writing. If an RMA is requested within the time specified in the preceding sentence, and MIA Logistics Global L.L.C-FZ provides the RMA, the Customer shall return the Article in accordance with section VII of these Terms and Conditions or in accordance with other written instructions provided by MIA Logistics Global L.L.C-FZ in connection with such RMA.

MIA Logistics Global L.L.C-FZ warrants that all Articles will be in the condition specified in the accompanying documentation.

Warranty Period:

- New or Overhauled Articles (excluding Expired or Pass/Fail Articles): 1 year from the invoice date. - Repaired Articles (excluding Expired or Pass/Fail Articles): 6 months from the invoice date.

- Expired or Pass/Fail Articles: 30 calendar days from the invoice date. - Inspected Articles: 30 calendar days from the invoice date. Warranty Claims: If an Article does not meet the documented condition and the discrepancy was not visible during shipping inspection:

1. Notify MIA Logistics Global L.L.C-FZ in writing within five business days of discovery. 2. Submit a failure report to MIA Logistics Global L.L.C-FZ. 3. Request a Return Merchandise Authorization (RMA).

Return Process: 1. Return the Article to MIA Logistics Global L.L.C-FZ within the warranty period unless MIA Logistics Global L.L.C-FZ waives the return in favor of mutilation, or 2. If urgency is critical, with written preapproval from MIA Logistics Global L.L.C-FZ, the Article may be sent directly to MIA Logistics Global L.L.C-FZ Authorized Repair Facility for evaluation, or 3. MIA Logistics Global L.L.C-FZ will either reject the claim if not valid under these terms or issue an RMA.

Post-Warranty Decision: Upon MIA Logistics Global L.L.C-FZ notification of warranty claim approval or denial, the Customer must provide return shipping instructions within five calendar days. Failure to do so allows MIA Logistics Global L.L.C-FZ to: 1. Charge storage fees after the fifth day, and 2. Assume ownership if no instructions are received within 90 days, with rights to dispose of the Article at MIA Logistics Global L.L.C-FZ discretion.

No Fault Found Fee: In the event a returned aircraft part under warranty is evaluated by the repair station and determined to have no fault or defect (“No Fault Found”), the Customer shall be responsible for a No Fault Found fee of $500, in addition to any applicable evaluation charges imposed by the repair station for the cost of inspection and handling. This fee compensates for the time and resources expended in processing and evaluating the return.

Return Costs: The Customer is responsible for all shipping costs and associated customs clearance costs when returning an Article under an RMA. MIA Logistics Global L.L.C-FZ may, at its sole discretion, cover or reimburse these costs if the warranty claim is accepted.

Warranty Voidance: All warranties are void if the Article is sent to any unauthorized repair facility or if it is tampered with, including removal of safety wires, labels, or stickers without MIA Logistics Global L.L.C-FZ preapproval in writing.

Exclusions and Limitations: Exclusive Remedies: These terms are the sole remedies for warranty claims, excluding all other warranties, whether expressed or implied. Liability Disclaimer: MIA Logistics Global L.L.C-FZ disclaims liability for any warranties of merchantability or fitness for particular purpose. MIA Logistics Global L.L.C-FZ is not liable for consequential, incidental, special, or punitive damages related to these Terms and Conditions.

Customer may not return an Article to MIA Logistics Global L.L.C-FZ unless MIA Logistics Global L.L.C-FZ has issued a Return Merchandise Authorization (RMA) with an RMA number. At MIA Logistics Global L.L.C-FZ sole discretion, RMA’s may be issued for alleged discrepancies reported or for return-for-credit requests in accordance with Section V of these Terms and Conditions. Once issued, an RMA remains valid for 10 calendar days. If MIA Logistics Global L.L.C-FZ or its Authorized Repair Facility does not receive the Article

within this 10-day period, the RMA expires, no credit will be issued, and Customer remains obligated to pay all amounts due as if no RMA request had been made.

For an Article to be eligible for a return-for-credit, the request must be made within 30 calendar days from the invoice date, and the Article must be returned in unused, airworthy condition with all original certifications and documentation provided by MIA Logistics Global L.L.C-FZ at the time of shipment. Additionally, the return must include a written certification, signed by an authorized representative of the Customer and any other party that had possession of the Article, confirming that it has not been installed or subjected to installation attempts since receipt. Approved returns are subject to a restocking fee of either 15% of the Article’s total sale price or $500, whichever is greater. Upon receipt, MIA Logistics Global L.L.C-FZ may, at its discretion, send the Article to an Authorized Repair Facility for evaluation. If MIA Logistics Global L.L.C-FZ or the Authorized Repair Facility determines that the Article does not meet the above conditions, the return will be denied, no credit will be issued, and the Customer will be responsible for the full sale price plus any costs to restore the Article to its original condition, as well as evaluation fees or other expenses related to the determination of ineligibility. Should the Authorized Repair Facility find that discrepancies stem from mishandling, use, or other incidents occurring after the Article left MIA Logistics Global L.L.C-FZ control, the Customer will be liable for all applicable fees outlined in these Terms and Conditions.

If the Customer elects to buy an Article that requires a special shipping container (the “Container”), the Customer will be charged an additional special shipping container fee (the “Container Fee”). The Customer will then have 30 calendar days from the date of shipment to return the same serialized Container and receive a full credit for the Container Fee. The Container must be returned in undamaged condition for the Customer to receive a full credit for the Container Fee. If the Container is not received within 30 calendar days from the date of shipment, or if the Container is received in damaged condition, or if the Container is lost or stolen, MIA Logistics Global L.L.C-FZ will be under no obligation to issue credit to the Customer. The Customer shall be obligated to pay all amounts that would be due and payable to MIA Logistics Global L.L.C-FZ.

If the Customer chooses to pay by credit card or Automated Clearing House (ACH) and subsequently initiates a chargeback (or if any of the Customer's representatives initiates a chargeback), the Customer shall be immediately obligated, upon the chargeback taking effect, to pay MIA Logistics Global L.L.C-FZ the following:

• The amount subject to the chargeback; and

• Any fees or costs imposed on MIA Logistics Global L.L.C-FZ as a result of the chargeback; and

• Any fees or costs, including attorneys' fees, incurred by MIA Logistics Global L.L.C-FZ in connection with efforts to collect payment from the Customer.

Until such time as all fees and costs identified in these Terms and Conditions are fully paid, the parties agree that MIA Logistics Global L.L.C-FZ retains a security interest in any Articles shipped to the Customer and such Article be a collateral for all fees and costs due from the Customer, and the Customer agrees, upon MIA Logistics Global L.L.C-FZ written request, to promptly complete and sign a UCC financing statement representing MIA Logistics Global L.L.C-FZ security interest in such Article.

The Customer warrants that it is solvent and has no knowledge of any impending insolvency proceedings against it at the time of the transaction.

In all MIA Logistics Global L.L.C-FZ agreements, unless otherwise specified, time is considered of the essence. Failure by a Customer to meet any of the deadlines specified in any of MIA Logistics Global L.L.C-FZ agreements shall be considered a material breach of such agreement.

All Agreements entered by MIA Logistics Global L.L.C-FZ are deemed executed in MIA Logistics Global L.L.C-FZ local jurisdiction and shall be governed by and construed in accordance with the laws of that jurisdiction, excluding its conflict of laws’ provisions. The parties agree that any lawsuit or legal proceeding arising out of or related to their dealings under this Agreement, including efforts to enforce any provision of the Agreement, must be brought exclusively in a trial court located in MIA Logistics Global L.L.C-FZ local jurisdiction. Both parties consent to the jurisdiction and venue of that court.

If either party incurs fees or costs, including attorneys' fees, collection agent fees, or expenses related to arbitration, mediation, court proceedings, or other legal actions, to collect any amounts owed or to enforce any rights or obligations under this Agreement, the non-prevailing party shall be obligated to reimburse the prevailing party for all such fees and costs, whether directly or indirectly associated with those actions.

The Customer warrants that all Articles purchased or leased from MIA Logistics Global L.L.C- FZ will be used in compliance with the laws of the United States, the European Union (EU), and all other applicable jurisdictions. The Customer further warrants that the Articles will not be used or shipped in violation of the laws of any jurisdiction through which or into which the Articles are transported. MIA Logistics Global L.L.C-FZ, its subsidiaries, and affiliates maintain a policy of verifying the end use of all products, including technology and software, to ensure compliance with applicable export control laws and regulations of the U.S. and EU. The sale, lease, or transfer of any products purchased or leased from MIA Logistics Global L.L.C-FZ to persons or entities in Cuba, Iran, Libya, North Korea, Sudan, Syria, The Russian Federation, the Crimea region, or any other sanctioned country is strictly prohibited unless expressly authorized under U.S. and EU regulations. By placing an order with MIA Logistics Global L.L.C-FZ, the Customer agrees to comply with all applicable U.S. and EU export control laws and regulations. This includes obtaining any required licenses or prior approvals from the U.S. and EU governments before exporting or re-exporting products, software, or technology purchased or leased from MIA Logistics Global L.L.C-FZ.

The Customer agrees to defend, hold harmless, and indemnify MIA Logistics Global L.L.C- FZ, its affiliated companies, their directors, officers, employees and agents from and against any and all present and future liabilities, damages, losses, demands, fines, penalties and claims of any kind whatsoever, including all costs, expenses and reasonable attorneys’ fees incidental thereto, which are or may be suffered by, accrued against, be charged to, or be recoverable by reason of any loss or damage to property or injuries or death of any person arising from the Article that is the subject of these Terms and Conditions.

No amendments or additions to these Terms and Conditions will be accepted