Legal & Compliance
Terms and conditions applicable to all Express Exchange™ transactions between MIA Logistics Global and its customers. Effective 15 July 2026.
The following Terms and Conditions apply to, and supplement, all Express Exchange™ transactions:
For purposes of these Terms and Conditions, the following rules and definitions apply:
The term "Article" or, collectively, “Articles” means any item or items sold by MIA Logistics Global L.L.C-FZ or on MIA Logistics Global L.L.C-FZ behalf to a Customer.
The term “Customer” means a company or person that is purchasing or exchanging an Article from MIA Logistics Global L.L.C-FZ.
The term “Core” means a repairable Article, expected to be capable of being restored to airworthy condition per applicable aviation regulations, meeting the description specified in the “Article Exchange Information” section in the Express Exchange™ Agreement.
The term "Authorized Repair Facility" refers to any facility listed on the MIA Logistics Global L.L.C-FZ registry of approved repair stations, which have been appropriately vetted, as well as any facility with which MIA Logistics Global L.L.C-FZ has a contractual agreement for repair services. MIA Logistics Global L.L.C-FZ maintains a list of Authorized Repair Facilities and only these facilities may be used by Customers in their dealings with MIA Logistics Global L.L.C-FZ unless MIA Logistics Global L.L.C-FZ authorizes an alternative Authorized Repair Facility in writing.
The term “Reasonable Amount of Time” shall mean a period not to exceed 90 calendar days after the Core has been delivered to MIA Logistics Global L.L.C-FZ Authorized Repair Facility.
In the context of an exchange, an Article or Core is considered "Beyond Economical Repair" or “BER” when the Actual Cost of Repair exceeds the Outright Price as established under the terms of the Agreement. An Article or Core is also considered BER if it cannot be repaired [using the type of efforts typically used in connection with similar repairs in the aerospace industry] in a Reasonable Amount of Time by the repair facility chosen by MIA Logistics Global L.L.C-FZ. An Article or Core is also considered BER if it cannot be repaired.
The term “Pass/Fail Article” means any Article that cannot be repaired beyond a general pass or fail inspection. A Pass/Fail Article can be, but is not limited to inspected, repaired, overhauled, or new conditions.
The term "Expired" means any inspected, repaired, overhauled, or new Article where the airworthiness approval certificate is over two years old.
The term “Life-Limited Part/s” means any part for which a mandatory replacement limit is specified in the type design, the instructions for continued airworthiness, or the maintenance manual.
The term “Life” means the accumulated time, hours, or any other mandatory replacement limit of a Life-Limited Part.
The term “Biohazardous” refers to Articles that pose a potential risk to human health, safety, or the environment due to contamination or exposure to biological agents. This includes, but is not limited to, lavatory system components, such as valves and vacuum waste tanks, that may come into contact with bodily fluids, or other organic materials during operation, maintenance, or decommissioning.
The term “Acceptable Documentation” means documentation meeting ALL the following elements:
A packing slip, invoice, or other commercial document typically used in the aerospace industry from the certificated source and every party thereafter indicating that the Core was released from that source; and one of the following: (1) a non-incident statement from the certificated source indicating that the Core was not previously installed on an aircraft involved in an accident or incident; or (2) a statement indicating that the Core has never been subject to unusual heat, stress, or environmental conditions that could adversely affect the airworthiness of the Core; and a statement that the Core was not procured from any government or any military source; and verification (such as a part marking where appropriate, OEM documentation, or written verification by the certificated source) that the Core was produced by the OEM.
Notwithstanding any other terminology on the Agreement, risk of loss of an Article passes to the Customer when the Article (1) is delivered to the carrier who will be responsible for carriage MIA Logistics Global L.L.C-FZ or MIA Logistics Global L.L.C-FZ Authorized Repair Facility in the case of an Article shipped to a Customer or (2) is claimed by the Customer in the case of an Article picked-up at MIA Logistics Global L.L.C-FZ or MIA Logistics Global L.L.C-FZ Authorized Repair Facility by the Customer or the Customer’s agent. If the Article is lost, stolen, damaged, or destroyed after leaving MIA Logistics Global L.L.C-FZ or MIA Logistics Global L.L.C-FZ Authorized Repair Facility, the Customer shall be obligated to pay all amounts that would be due and payable to MIA Logistics Global L.L.C-FZ if no such loss, theft, damage, or destruction occurred. If the lost, stolen, damaged, or destroyed Article was shipped as part of the Agreement, the Customer shall be responsible for paying the Outright Price for the Article, and any Exchange Fee previously paid may be credited to the Customer's account at MIA Logistics Global L.L.C-FZ sole discretion. In all events, the Customer is expected to insure its Articles against loss. If the Customer
Cores received in exchange transactions must be in repairable condition and must not be BER. MIA Logistics Global L.L.C-FZ reserves the right to send a Core returned by the Customer to an Authorized Repair Facility which may be different than the Authorized Repair Facility or the repair facility which originally repaired the Article provided to the Customer. An Article Sold by MIA Logistics Global L.L.C-FZ under the Agreement that is returned unused to satisfy the exchange transaction must be (1) in an unused and airworthy condition, (2) returned with original certifications and documentation accompanying the Article when shipped by MIA Logistics Global L.L.C-FZ (or on MIA Logistics Global L.L.C-FZ behalf) to the Customer and (3) accompanied by a written certification, signed by an authorized person on behalf of the Customer returning the Article and any other parties which had the Article in their possession, certifying that the Article has not been installed, and that no attempt has been made to install it, since its receipt
by the Customer and other parties. MIA Logistics Global L.L.C-FZ reserves the right, at its sole discretion, to send the original Article Sold by MIA Logistics Global L.L.C-FZ to an Authorized Repair Facility for further inspection and additional fees may apply for the Recertification to restore the condition of the Article to equal the condition of the Article when sold by MIA Logistics Global L.L.C-FZ.
If MIA Logistics Global L.L.C-FZ , MIA Logistics Global L.L.C-FZ Authorized Repair Facility, or the repair facility determines in accordance with the terms of the Agreement that an Article or Core is BER MIA Logistics Global L.L.C-FZ shall ask the Customer in writing to provide shipping instructions enabling MIA Logistics Global L.L.C- FZ to return the Core determined to be BER back to the Customer at the Customer’s cost and expense (the “Return Instruction”) and provide the Customer with an option to have the BER Core disposed of by MIA Logistics Global L.L.C-FZ where additional charges may apply to the Customer (the “Disposal Instruction”). If MIA Logistics Global L.L.C-FZ has not received the Return Instruction or Disposal Instruction in writing within 90 calendar days of MIA Logistics Global L.L.C-FZ initial request for Customer instructions, Customer (1) shall be deemed to have relinquished all its rights of ownership and all its other rights, if any, to the BER Core, (2) assigns to MIA Logistics Global L.L.C-FZ all ownership and all its other rights to the BER Core, and (3) acknowledges that MIA Logistics Global L.L.C-FZ may dispose of the BER Core at its sole convenience and discretion.
Unless pre-approved by MIA Logistics Global L.L.C-FZ in writing, under no circumstances will MIA Logistics Global L.L.C-FZ accept a replacement Core for a Core that has been deemed BER. At no time will MIA Logistics Global L.L.C-FZ be responsible for submitting or processing a warranty claim on behalf of the Customer. With MIA Logistics Global L.L.C-FZ written approval, the Customer may send a Core Return for warranty claim directly to its vendor; however, the Calendar days in which the Core Return is due to MIA Logistics Global L.L.C- FZ will continue to accumulate, which may cause the Customer to incur Additional Exchange Fees, until the Core Return transaction is satisfied per the Agreement. Cores received with a DER repair will not be accepted unless MIA Logistics Global L.L.C-FZ (1) recognizes the DER repair to be authorized by the OEM, or (2) authorizes in writing the return of a Core having a DER repair, or (3) the Article originally provided to the Customer had the identical DER repair. Cores received with PMA parts will not be accepted unless MIA Logistics Global L.L.C-FZ (1) authorizes in writing the return of a Core having the PMA parts, or (2) the Article originally provided to the Customer was identified to have had the exact PMA parts. Unless an alternate or variant part number is specifically pre-approved by MIA Logistics Global L.L.C-FZ in writing, under no circumstances will any part number be accepted as a valid Core Return other than the exact part number originally provided by MIA Logistics Global L.L.C-FZ. A Core received from an Article that is a Life-Limited Part must have remaining Life equivalent to, or greater than, that of the Article originally provided to the Customer by MIA Logistics Global L.L.C-FZ unless variant Life of Core is specifically pre-approved by MIA Logistics Global L.L.C-FZ in writing.
NOTE: For all Biohazardous Core Returns, the Customer will be given specific instructions to ship the Article directly to MIA Logistics Global L.L.C-FZ Authorized Repair Facility. Biohazardous Core Returns that are
mistakenly returned to MIA Logistics Global L.L.C-FZ may be subject to additional fees including, but not limited to, Biohazardous removal or pick-up fees, environmental cleaning fees, and additional shipping charges.
Unless an alternative or variance is specifically pre-approved by MIA Logistics Global L.L.C-FZ in writing, a Core delivered without Acceptable Documentation will be placed in quarantine and treated as overdue until the Acceptable Documentation is provided. Such a delay in providing the Acceptable Documentation may cause the Customer to incur Additional Exchange Fees and/or the Outright Price.
All Cores delivered to MIA Logistics Global L.L.C-FZ by the Customer must be traceable to one of the following certificated sources:
• The Original Equipment Manufacturer (“OEM”)
• An operator with a U.S. FAA Part 91 certificate.
• An operator with a U.S. FAA Part 121 certificate.
• An operator with a U.S. FAA Part 125 certificate.
• An operator with a U.S. FAA Part 129 certificate.
• An operator with a U.S. FAA Part 135 certificate.
• An air agency with a U.S. FAA Part 145 certificate.
Cores delivered to MIA Logistics Global L.L.C-FZ shall also have an unserviceable tag affixed to them indicating the reason for removal from the aircraft (the “Reason for Removal Documentation”). If the Core does not contain such Reason for Removal Documentation, then the Actual Cost of Repair may include such additional tests and analysis deemed appropriate or necessary to assure repairability and/or airworthiness. Additional tests or analysis required shall be at the sole discretion of MIA Logistics Global L.L.C-FZ.
The Customer shall inspect the Articles delivered to the Customer by or on behalf of MIA Logistics Global L.L.C-FZ within five business days of receipt (the “Inspection Period”). The Customer must notify MIA Logistics Global L.L.C-FZ in writing of any alleged discrepancies found during the Inspection Period. If the Customer notifies MIA Logistics Global L.L.C-FZ in writing of alleged discrepancies (the “Discrepancy Notice”) before the expiration of the Inspection Period, the Customer shall have five business days from the day the Customer provided MIA Logistics Global L.L.C-FZ with the Discrepancy Notice to request MIA Logistics Global L.L.C-FZ authorization to return the Article (the Return Material Authorization or “RMA”). If an RMA is requested within the time specified in the preceding sentence, and MIA Logistics Global L.L.C-FZ provides the
RMA, the Customer shall return the Article in accordance with section VII of these Terms and Conditions or in accordance with other written instructions provided by MIA Logistics Global L.L.C-FZ in connection with such RMA.
MIA Logistics Global L.L.C-FZ warrants that all Articles will be in the condition specified in the accompanying documentation.
Warranty Period:
- New or Overhauled Articles (excluding Expired or Pass/Fail Articles): 1 year from the invoice date. - Repaired Articles (excluding Expired or Pass/Fail Articles): 6 months from the invoice date. - Expired or Pass/Fail Articles: 30 calendar days from the invoice date. - Inspected Articles: 30 calendar days from the invoice date. Warranty Claims: If an Article does not meet the documented condition and the discrepancy was not visible during shipping inspection:
1. Notify MIA Logistics Global L.L.C-FZ in writing within five business days of discovery. 2. Submit a failure report to MIA Logistics Global L.L.C-FZ. 3. Request a Return Merchandise Authorization (RMA).
Return Process: 1. Return the Article to MIA Logistics Global L.L.C-FZ within the warranty period MIA Logistics Global L.L.C-FZ waives the return in favor of mutilation, or 2. If urgency is critical, with written preapproval from MIA Logistics Global L.L.C-FZ , the Article may be sent directly to MIA Logistics Global L.L.C-FZ Authorized Repair Facility for evaluation, or 3. MIA Logistics Global L.L.C-FZ will either reject the claim if not valid under these terms or issue an RMA.
Post-Warranty Decision: Upon MIA Logistics Global L.L.C-FZ notification of warranty claim approval or denial, the Customer must provide return shipping instructions within five calendar days. Failure to do so allows MIA Logistics Global L.L.C-FZ to: 1. Charge storage fees after the fifth day, and 2. Assume ownership if no instructions are received within 90 days, with rights to dispose of the Article at MIA Logistics Global L.L.C-FZ discretion.
No Fault Found Fee: In the event a returned aircraft part under warranty is evaluated by the repair station and determined to have no fault or defect (“No Fault Found”), the Customer shall be responsible for a No Fault Found fee of $500, in addition to any applicable evaluation charges imposed by the repair station for the cost of inspection and handling. This fee compensates for the time and resources expended in processing and evaluating the return.
Return Costs: The Customer is responsible for all shipping costs and associated customs clearance costs when returning an Article under an RMA. MIA Logistics Global L.L.C-FZ may, at its sole discretion, cover or reimburse these costs if the warranty claim is accepted.
Warranty Voidance: All warranties are void if the Article is sent to any unauthorized repair facility or if it is tampered with, including removal of safety wires, labels, or stickers without MIA Logistics Global L.L.C-FZ preapproval in writing. Exclusions and Limitations: Exclusive Remedies: These terms are the sole remedies for warranty claims, excluding all other warranties, whether expressed or implied.
Liability Disclaimer: MIA Logistics Global L.L.C-FZ disclaims liability for any warranties of merchantability or fitness for particular purpose. MIA Logistics Global L.L.C-FZ is not liable for consequential, incidental, special, or punitive damages related to these Terms and Conditions.
Customer may not return an Article to MIA Logistics Global L.L.C-FZ unless MIA Logistics Global L.L.C-FZ has issued a Return Merchandise Authorization (RMA) with an RMA number. At MIA Logistics Global L.L.C-FZ sole discretion, RMA’s may be issued for alleged discrepancies reported or for return-for-credit requests in accordance with Section V of these Terms and Conditions. Once issued, an RMA remains valid for 10 calendar days. If MIA Logistics Global L.L.C-FZ or its Authorized Repair Facility does not receive the Article within this 10-day period, the RMA expires, no credit will be issued, and Customer remains obligated to pay all amounts due as if no RMA request had been made.
For an Article to be eligible for a return-for-credit, the request must be made within 30 calendar days from the invoice date, and the Article must be returned in unused, airworthy condition with all original certifications and documentation provided by MIA Logistics Global L.L.C-FZ at the time of shipment. Additionally, the return must include a written certification, signed by an authorized representative of the Customer and any other party that had possession of the Article, confirming that it has not been installed or subjected to installation attempts since receipt. Approved returns are subject to a restocking fee of either 15% of the Article’s total sale price or $500, whichever is greater. Upon receipt, MIA Logistics Global L.L.C-FZ may, at its discretion, send the Article to an Authorized Repair Facility for evaluation. If MIA Logistics Global L.L.C-FZ or the Authorized Repair Facility determines that the Article does not meet the above conditions, the return will be denied, no credit will be issued, and the Customer will be responsible for the full sale price plus any costs to restore the Article to its original condition, as well as evaluation fees or other expenses related to the determination of ineligibility. Should the Authorized Repair Facility find that discrepancies stem from mishandling, use, or other incidents occurring after the Article left MIA Logistics Global L.L.C-FZ control, the Customer will be liable for all applicable fees outlined in these Terms and Conditions.
If the Customer chooses to pay by credit card or Automated Clearing House (ACH) and subsequently initiates a chargeback (or if any of the Customer's representatives initiates a chargeback), the Customer shall be immediately obligated, upon the chargeback taking effect, to pay MIA Logistics Global L.L.C-FZ the following:
• The amount subject to the chargeback; and
• Any fees or costs imposed on MIA Logistics Global L.L.C-FZ as a result of the chargeback; and
• Any fees or costs, including attorneys' fees, incurred by MIA Logistics Global L.L.C-FZ in connection with efforts to collect payment from the Customer.
Until such time as all fees and costs identified in these Terms and Conditions are fully paid, the parties agree that MIA Logistics Global L.L.C-FZ retains a security interest in any Articles shipped to the Customer and such Article be a collateral for all fees and costs due from the Customer, and the Customer agrees, upon MIA Logistics Global L.L.C-FZ written request, to promptly complete and sign a UCC financing statement representing MIA Logistics Global L.L.C-FZ security interest in such Article.
The Customer warrants that it is solvent and has no knowledge of any impending insolvency proceedings against it at the time of the transaction.
In all MIA Logistics Global L.L.C-FZ agreements, unless otherwise specified, time is considered of the essence. Failure by a Customer to meet any of the deadlines specified in any of MIA Logistics Global L.L.C-FZ agreements shall be considered a material breach of such agreement.
All Agreements entered by MIA Logistics Global L.L.C-FZ are deemed executed in MIA Logistics Global L.L.C-FZ local jurisdiction and shall be governed by and construed in accordance with the laws of that jurisdiction, excluding its conflict of laws’ provisions. The parties agree that any lawsuit or legal proceeding arising out of or related to their dealings under this Agreement, including efforts to enforce any provision of the Agreement, must be brought exclusively in a trial court located in MIA Logistics Global L.L.C-FZ local jurisdiction. Both parties consent to the jurisdiction and venue of that court.